Right of withdrawal
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
To exercise your right of withdrawal, you must contact us (Renuss, Carl-Schurz-Str 2, 28209, Bremen)
renussschop@gmail.com, by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.
As part of a purchase contract, the buyer is obliged to pay for and accept the ordered goods. A refusal to accept the goods does not constitute a cancellation of the contract.
If the buyer refuses to accept the goods without first revoking the contract, he does not fulfill his obligations under the purchase contract and is obliged to pay compensation. If acceptance is refused and the order is not delivered to our company address (sender) If the item is returned, damages will be incurred in the full amount of the purchase price.
Consequence of revocation
If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.
For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You have the goods immediately and in any case no later than fourteen days from that date. on which you inform us of your revocation of this contract, to be returned or handed over to us. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods. A refund is excluded if the product shows signs of wear or damage. Returns under the 30 Day Money Back Guarantee can be made within 30 days from the date of purchase.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.
- To (Renuss, Carl-Schurz-Str 2, 28209, Bremen) renussshop@gmail.com
- I/we () hereby revoke the contract concluded by me/us () for the purchase of the following
Goods ()/the provision of the following service ()
- Ordered on ()/received on ()
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for paper notification)
- Date
(*) Delete what is not applicable.